Step 1
Download the Beam app and find an e-scooter nearby on the app.
STEP 2
Scan QR code on handlebar to unlock the e-scooter and follow the instructions on the app.
STEP 3
Check all equipment, including the brakes, and wear a helmet before you ride.
STEP 4
Push off on the e-scooter to get it moving, then press the ‘Go’ button gently.
STEP 5
Release ‘Go’ button gently to reduce your speed or pull firmly on the brake levers on the handlebar.
STEP 6
Park at designated parking spots or find a safe place on the footpath away from pedestrians.
And, place the e-scooter back on its kickstand before ending the trip.
Step 1
Download the Beam app and find an e-bike nearby on the app.
STEP 2
Scan QR code on handlebar to unlock the e-bike and follow the instructions on the app.
STEP 3
Check all equipment, including the brakes, and wear a helmet before you ride.
STEP 4
Fold the kickstand up before sitting on the e-bike. Pedal more to gain faster acceleration.
STEP 5
Stop pedaling or pull firmly on the brake levers on the handlebar.
STEP 6
Park at designated parking spots or find a safe place on the footpath away from pedestrians.
And, place the e-bike back on its kickstand before ending the trip.
Step 1
Download the Beam app and find an e-moped nearby on the app.
STEP 2
Scan QR code to unlockthe e-moped and followthe instructions on the app.
STEP 3
Check all equipment, includingthe brakes, and wear a helmet before you ride.
STEP 4
Fold the kickstand up before sitting on the e-moped.
To ride, twist down the right handlebar gently.
STEP 5
Release right handlebar to reduce your speed or pull firmly on the brake levers on the handlebar.
STEP 6
Park at designated parking spots or find a safe place on the footpath away from pedestrians.
And, place the e-moped back on its kickstand before ending the trip.
Learn more about Beam features that can help you get more out of your ride.
Learn moreOperating Zone
Beam can be used in this zone up to the maximum regulated speed.
Slow Zone
Scooters automatically slow down to the set speed – usually 10km/h for crowded areas with pedestrians and/or
on-street dining.
No Parking Zone
Riders won’t be able to end their trips in these areas. These are usually areas that are popular for riding but need to be kept clear at all times (i.e. bike lanes and shared paths).
No Go Zone
This is a no riding zone for Beam vehicles. Here you won’t be able to ride, or park.
Parking Spots
Specific parking spots at key locations to ensure scooters are available where and when they’re needed! Riders will also receive a discount for ending their trips here.
Booster Spots
We create a virtual parking spot near Beam Booster stores, to allow you to park Beam e-scooters and redeem your freebie or discount.
Because even the safest scooter needs a safer rider.
Level up with the beam safety quiz and earn credit.
Where are you riding?
If you need help with your ride, whether it's before, during or after your trip, the best way to contact us is through the app. Still have questions?