Cookie Policy
As of
April 23, 2019

1. Introduction

Our Cookie policy explains how we use cookies and other internet tracking software and the choices that you can make about whether we can put cookies on your computer, tablet, phone or device. It should be read together with our Privacy Policy.

When we use the word “cookies”, we mean any software that collects data from you while you use our website or mobile app. We use our own cookies and others from companies we work with such as social media, search engines, other advertising networks, and our business partners.

2. What are cookies?

Cookies are small files that are sent to your computer, tablet, phone or device when you visit a website or use an app. They stay on your computer or device and send back data to the website or app they came from when you visit them again or use them.

3. Session and Persistent Cookies

Cookies are either session cookies or persistent cookies

  • Session cookies last for the length of your visit to a website or use of an app. They delete themselves when you close your browser or the app.
  • Persistent cookies stay on your device when you close your browser.

4. First and Third Party Cookies

A cookie may be a first or third party cookie depending on where it comes from.

  • First party cookies are set by websites or apps you go to.
  • Third party cookies are set by outside organisations. For instance, you may be on a website that has ‘Like’ and ‘Share’ buttons for social network sites. If you click one, the social network site will put a ‘third party’ cookie on your device. That cookie may then collect data about you and send it to them too. You will need to set your privacy choices on their site, to tell them how they can use your data.

5. Essential Cookies and Cookies you can choose

Different types of cookies do different jobs on our website.

  • Some are needed to make the website work.
  • We need your consent to use others that are not essential.
  • You can change your choices at any time.
Category What they do Your choices
Strictly necessary These cookies are needed to run our website, to keep it secure if you are logged on and to obey regulations that apply to us. If you are a customer or supplier, they help us know who you are so that you can log on and manage your accounts. They also help us keep your details safe and private. These cookies are also used for remembering things like:

  1. Your user ID on the log on page
  2. Your region or country
  3. Your preferred language
  4. Accessibility options like large font or high contrast pages.
Other important jobs they do are:

  1. Help you move around the site
  2. Tell us if you’ve been to it before and which pages you went to
  3. Tell us how the site is working, so we can find and fix anyproblems.
You can’t turn off these cookies
Performance These cookies tell us how you and our other customers use our website. We combine all this data together and study it. This helps us to:
  1. Improve the performance of our products and services
  2. Improve the products and services we provide.
We’ll ask for your consent to use these cookies
Marketing These cookies help us decide which of our products, services and offers may be relevant for you.

We may use this data to tailor the marketing and ads you see on our own and other websites and mobile apps, including social media. For instance, you may see our ads on other sites after you have been to our website.

If you turn off marketing cookies, you will still see ads online, but they will not be tailored to things that may interest you.
We’ll ask for your consent to use these cookies

6. What happens when there are multiple users

If more than one person uses your computer or device, the choices set up by other people will apply to you as well unless you change them. For example, if you share a computer with your family, you may see ads based on sites they have visited as well as sites you have visited.

7. Managing cookies choices in your browser

You can turn off or delete cookies in your browser. If you do this, it may affect sites that use similar cookies to us.

Cookies choices you set in your browser replace any you set on a single website. For instance, if you run an ad blocker on your browser, you won't see ads that are tailored to you, even if you have turned on marketing cookies.

8. Other Jurisdictions

If our website or app is used by an individual in any country listed below, the below terms will apply as relevant.

Australia

Find out more about cookies from the Office of the Australian Information Commissioner at https://www.oaic.gov.au

Singapore

Find out more about cookies from the Personal Data Protection Commission Singapore at https://www.pdpc.gov.sg/

Malaysia

Find out more about cookies from the Department of Personal Data Protection Malaysia at www.pdp.gov.my/index.php/en/

New Zealand

Find out more about cookies from the Office of the Privacy Commissioner at https://www.privacy.org.nz.

Taiwan

Find out more about cookies from the Personal Information Protection Area, National Development Council at https://pipa.ndc.gov.tw/

South Korea

Find out more about cookies from the Korea Internet & Security Agency at https://www.kisa.or.kr